At Amalfi Aesthetics, we have implemented the following clinic policies to help create a respectful and positive experience for everyone. These policies help us provide consistent, high-quality care while keeping everything running smoothly for all of our clients.
We require a $50 deposit to secure your appointment. This fee is deducted from the total treatment cost (if deemed suitable for treatment by our medical team). In the event that your treatment is declined (e.g. due to client suitability), your deposit will be refunded to you or a credit applied to your account.
A consultation with our medical team will be conducted to determine suitability and gain medical approval for treatment involving prescription medication (wrinkle and volume treatments). This medical prescription incurs a $30 cost to patients and is valid for 12 months.
We understand unforeseen circumstances arise, however we kindly ask for and uphold a 24-hour cancellation and reschedule policy. Any cancellations with less than 24 hours’ notice, or no-shows, will forfeit their $50 deposit, and a new deposit will be required to rebook a new appointment.
If you need to cancel or reschedule your appointment with at least 24 hours’ notice, the deposit will be refunded to you or held as a credit on your account.
The booking deposit may be forfeited if you are more than 10 minutes late to your appointment time without prior notice.
Amalfi Aesthetics and the consulting medical practitioners reserve the right to refuse treatment to any individual, based on clinical judgement and patient safety, as we will always work in line with your best interests.
We understand that it is often difficult to arrange care for children. Children are permitted to accompany you to your appointment, however we do ask that, due to health and safety requirements, they are able to be preoccupied in a chair or pram for the duration of your appointment. We also ask that any person accompanying you respects the nature of our services and that distractions are limited.
Gift Vouchers are valid for 3 years from the date of purchase. Gift Vouchers are non-transferrable and cannot be refunded or redeemed for cash. If your purchase exceeds the value of the Gift Voucher, the balance must be paid by cash, credit or debit card. Lost or stolen Gift Vouchers will not be replaced or refunded. Gift Vouchers cannot be used to purchase Gift Vouchers. Booking and cancellation policies apply.
We appreciate your understanding with the above and look forward to seeing you soon. Please feel free to contact us with any questions.